Refund Policy

Last updated: April 2026

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Refund Policy

We offer a 14-day refund policy on all purchases. If you are not satisfied for any reason, you may request a full refund within 14 days of your purchase date. All payments are processed by Paddle.com, who acts as the Merchant of Record. Refunds are handled by Paddle in accordance with Paddle's Refund Policy and Paddle's Buyer Terms. Nothing in this policy limits your mandatory statutory rights.

Requesting a Refund

All refund requests are handled directly through Paddle:

Visit paddle.net and select "Request a refund"
Use the "Manage subscription" link in your purchase confirmation email
Email us at support@visaslotspro.com and we'll assist you through the process
Join our Discord server and create a ticket — we're active there and happy to help

Subscription Cancellation

You can cancel anytime via the Paddle subscription portal or by emailing support@visaslotspro.com. You'll retain full access until the end of your billing period and won't be charged again.

Contact

For refund or billing questions, contact us at support@visaslotspro.com or visit paddle.net for direct payment support.